1. ACCEPTANCE OF YOUR ORDER

* Orders can be made via phone calling or whatsapp (+852 95733108)

* Or download below order form, filled and return to us by email (gloryfood@yahoo.com.hk) or whatsapp (+852 95733108)

<ORDER FORM DOWNLOAD NOW>

* We will reply and confirm your order asap, we will contact you asap if there are any problems with your order. 

 

2. PAYMENT

* We accept payments made by bank transfer payment (Hang Seng Bank /China Bank)

* Or Wechat Payment

* Please send us the payment receipt to confirm the delivery arrangement.

 

3. SHIPPING AND COLLECTIONS

* You will be given an indication of the expected delivery time when you place your order. We will try the best to meet these estimates but cannot guarantee that such estimates must be met. 
* You need to sign a confirmation of receipt of the products when the products are collected and by doing so, you accept the responsibility for the products ordered from that moment on. 

* Free shipping for all orders above HK$500. 

* Delivery service will be conducted by S.F. Express, please visit for details: 

 http://www.sf-express.com/hk/en/logistics_solution/logistics_solution/Refrigerated-Delivery-Service/Door-to-door-Refrigerated-Delivery/

 

4. RETURNS

* Returns are  accepted for wrong or damaged goods, please contact us immediately for replacement or refund arrangement.

 

1. 接受訂單

* 直接致電或whatsapp（+852 95733108）聯絡我們訂購。

* 或下載及填妥訂購表格，以電郵 (gloryfood@yahoo.com.hk) 或whatsapp (+852 95733108) 發送給我們。

《訂購表格下載》

* 我們會盡快回復及確認訂單，如果你的訂單有任何問題, 我們會盡快聯絡你。 

 

2.付款

* 我們接受銀行轉賬付款（恆生銀行/中國銀行）

* 或微信（Wechat) 付款。

* 請付款後發送收據給我們確認，以便安排送貨。

 

3. 送貨安排

* 當訂單確認後，我們會盡力於預計時間內完成送貨, 但不能保證一定能於預計時間內把貨品送到你手上。 
* 收取貨品時, 你需要簽署收取貨品確認, 表示我們已完成你的訂單, 同時接受相關的責任轉移。

* 凡購物滿港幣$500, 即可享有免費送貨服務。訂單金額低於港幣$500 則系到付原則，客戶需於收取貨件時支付運費。

* 順豐速運提供門到門冷凍配送服務，詳情請參考：

http://www.sf-express.com/hk/tc/logistics_solution/logistics_solution/Refrigerated-Delivery-Service/Door-to-door-Refrigerated-Delivery/

 

4. 退貨

* 如貨件於到達客戶時被證實為送錯貨品或已損壞，請盡快聯絡我們處理換貨或退款事宜。